Additionally, the following information should either be included in your existing Privacy Policy, Terms of Use, or may be part of a standalone Terms of Use specific to SMS.

Cypress Animal Hospital SMS Terms of Use

  1. You will receive SMS messages related to upcoming appointments, scheduled services, and general customer care.
  2. You may cancel the SMS service at any time by texting “STOP”. After you send “STOP,” you will receive a confirmation message that you have been unsubscribed. After this, you will no longer receive SMS messages from us. To re-subscribe and opt back in, text “START”.
  3. If you are experiencing issues with the messaging program, reply with the keyword HELP for more assistance or instructions on how to unsubscribe.
  4. Wireless carriers are not liable for any delayed or undelivered messages.
  5. Message and data rates may apply for messages sent to you from us and from you to us. Message frequency varies. For questions about your text or data plan, please contact your wireless provider.
  6. If you have questions regarding privacy, please review our Privacy Policy:
    Privacy Policy.

SMS Privacy Disclosure

No mobile opt-in data or phone numbers will be shared with third parties or affiliates for marketing or promotional purposes.
Text messaging originator opt-in data and consent information will not be shared with any third parties.

***These are recommendations only. Otto does not assume responsibility or liability for the clinic’s privacy policy or terms and conditions. Clinics should review these materials with their internal team or legal counsel as appropriate.***